Warranty & Service Quality Specialist – Auto (Mon–Fri)

Intoloop; Reading; On-site; GBP 34,000 - GBP 40,000; Full time

Job summary

A leading automotive services company is looking for an experienced Warranty Specialist to manage warranty processes and improve repair quality in Reading. The successful candidate will support technicians, ensuring vehicles are fixed right the first time. Knowledge of automotive warranty administration and dealership management systems is crucial. Benefits include a competitive salary of around £40,000, 33 days holiday, and additional perks like vehicle leasing options.

Benefits

Competitive salary plus monthly bonus

33 days holiday

Monday to Friday working hours

Vehicle leasing options

Pension and life assurance

Qualifications

• Experience in automotive warranty administration is essential.
• Strong mechanical understanding is necessary.
• A full UK driving licence is required.

Responsibilities

• Manage and process warranty and goodwill claims accurately.
• Provide technical support and guidance to vehicle technicians.
• Monitor repair quality through inspections and testing.

Skills

Automotive warranty administration

Strong technical understanding

Customer service skills

Communication skills

Education

Level 3 Vehicle Maintenance or Auto-Electrical qualification

Tools

Dealership Management Systems (DMS)

Job description

A leading automotive services company is looking for an experienced Warranty Specialist to manage warranty processes and improve repair quality in Reading. The successful candidate will support technicians, ensuring vehicles are fixed right the first time. Knowledge of automotive warranty administration and dealership management systems is crucial. Benefits include a competitive salary of around £40,000, 33 days holiday, and additional perks like vehicle leasing options.