Customer Experience & Order Coordination Specialist

Jotun Group; Scunthorpe; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A global coatings company is seeking a Customer Service Co Ordinator in Scunthorpe. The role involves providing excellent customer service by processing orders, handling inquiries, and resolving complaints efficiently. Ideal candidates should demonstrate strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This full-time position offers a competitive benefits package, including bonuses and health support. The closing date for applications is February 23, 2026.

Benefits

Up to 20% bonus annually

25 days holiday plus public holidays

Subsidised canteen

On-site gym

Health support package

Qualifications

• Flexibility in work approach.
• Structured daily tasks.
• Positive work attitude.

Responsibilities

• Process customer orders and coordinate with operations.
• Invoice customers' orders accurately and efficiently.
• Handle customer inquiries via email, telephone, or face-to-face.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Teamwork

Ability to work in a fast-paced environment

Job description

A global coatings company is seeking a Customer Service Co Ordinator in Scunthorpe. The role involves providing excellent customer service by processing orders, handling inquiries, and resolving complaints efficiently. Ideal candidates should demonstrate strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This full-time position offers a competitive benefits package, including bonuses and health support. The closing date for applications is February 23, 2026.