Shop Manager: Lead Fast-Serve Team & Excellent Service

Greggs plc; United Kingdom; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A popular food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate the team to deliver outstanding customer service. You will be responsible for ensuring a fantastic shopping experience, overseeing shop standards, and managing performance. Ideal candidates will have experience in retail or food service and be supportive of an inclusive culture. Competitive pay plus perks such as colleague discounts and a pension scheme are offered.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Qualifications

• Proven track record as a Supervisor or Line Manager in retail or food service.
• Experience in delivering customer service in a fast-paced environment.
• Ability to support and promote an inclusive workplace culture.

Responsibilities

• Lead and motivate the team to achieve excellent service standards.
• Engage with customers to ensure a brilliant shopping experience.
• Oversee stock management and maintain shop cleanliness.

Skills

Customer service excellence

Team leadership

Food preparation

Performance management

Recruitment experience

Job description

A popular food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate the team to deliver outstanding customer service. You will be responsible for ensuring a fantastic shopping experience, overseeing shop standards, and managing performance. Ideal candidates will have experience in retail or food service and be supportive of an inclusive culture. Competitive pay plus perks such as colleague discounts and a pension scheme are offered.