Shop Manager: Lead Team for Fast Service + Great Perks

Greggs plc; United Kingdom; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead a motivated team in delivering exceptional service across multiple channels. The role includes overseeing shop standards, managing operations, and enhancing customer experience. Ideal candidates come from retail or food-on-the-go backgrounds, demonstrating strong leadership and team development skills. A competitive salary and numerous employee benefits are offered, reflecting the company's commitment to its workforce.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit-sharing scheme

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with up to 7% match

Employee assistance app

Long service awards

Savings and discounts for everyday shopping

Qualifications

• Experience as a Supervisor or Line Manager in retail or food services.
• Proven track record of delivering excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Lead and motivate your team to deliver fast and friendly service.
• Manage wage controls and customer service standards.
• Involve yourself in food preparation and serving customers.
• Ensure the shop is clean, well-stocked, and welcoming.

Skills

Leadership

Customer service

Team development

Food preparation

Job description

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead a motivated team in delivering exceptional service across multiple channels. The role includes overseeing shop standards, managing operations, and enhancing customer experience. Ideal candidates come from retail or food-on-the-go backgrounds, demonstrating strong leadership and team development skills. A competitive salary and numerous employee benefits are offered, reflecting the company's commitment to its workforce.