Hospital Customer Service & Order Coordinator

Vantive Health LLC; Northampton; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A healthcare service provider is seeking a Hospital Customer Service Coordinator in Northampton to manage customer orders, oversee billing and pricing, and ensure data accuracy. The ideal candidate will have strong problem-solving skills, experience with systems like JDE and Salesforce, and excel in stakeholder management. This role requires effective communication and report generation. This position is offered on a 12-month contract with opportunities for professional growth.

Benefits

Reasonable accommodations for disabilities

Opportunities for professional growth

Qualifications

• Experience with JDE, Salesforce, or similar systems.
• Prior experience in invoice query resolution.
• Previous experience in phone-based customer service.

Responsibilities

• Process daily customer orders and queries on time.
• Create and process monthly invoices.
• Validate data and identify discrepancies.
• Work closely with teams across the business.

Skills

Problem-solving

Attention to detail

Data management

Communication

Stakeholder management

Numeracy

Tools

JDE

Salesforce

Excel

Job description

A healthcare service provider is seeking a Hospital Customer Service Coordinator in Northampton to manage customer orders, oversee billing and pricing, and ensure data accuracy. The ideal candidate will have strong problem-solving skills, experience with systems like JDE and Salesforce, and excel in stakeholder management. This role requires effective communication and report generation. This position is offered on a 12-month contract with opportunities for professional growth.