Strategic Business IT Leader — AI-Driven Ops & Growth

Applied Intuition Inc.; Greater London; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A financial technology company in Greater London seeks a Strategic IT Manager to define and implement IT strategy. The ideal candidate will lead technical teams, ensuring stability and performance for business-critical applications while partnering with various teams to enhance service delivery. A background in IT operations, strong communication skills, and familiarity with AI tools are essential. The company promotes diversity and offers competitive rewards, including a bonus scheme and flexible benefits.

Benefits

Flexible benefits budget

Competitive bonus scheme

Mental wellbeing support

Learning and development budget

Private health care

Life insurance

Matched pension contributions

Enhanced Parental Leave

25 days holiday plus bank holidays

Qualifications

• Proven experience defining and delivering IT strategy in a service-led environment.
• Leadership experience managing multi-level technical teams.
• Deep understanding of IT operations, service management, and ITIL practices.
• Experience overseeing M365 environments and cloud-first platforms.
• Financial acumen with budget management experience.
• Excellent stakeholder management and communication skills.
• A continuous improvement mindset with strong problem-solving capability.

Responsibilities

• Define and implement IT strategy, translating goals into clear roadmaps.
• Lead and develop the Business IT function for performance and engagement.
• Ensure availability, resilience, and performance of business-critical applications.
• Drive operational excellence across service delivery and support processes.
• Shape and enforce IT policies and governance.
• Manage budgets across IT assets for value-driven spending.
• Anticipate business needs and technology developments.
• Partner closely with Security, Risk, Compliance, and Finance teams.
• Embed AI tools to improve productivity and service outcomes.
• Continuously improve performance through metrics and proactive problem solving.

Skills

IT strategy delivery

Leadership

IT operations understanding

Stakeholder management

Problem solving

Communication

AI tooling familiarity

Job description

A financial technology company in Greater London seeks a Strategic IT Manager to define and implement IT strategy. The ideal candidate will lead technical teams, ensuring stability and performance for business-critical applications while partnering with various teams to enhance service delivery. A background in IT operations, strong communication skills, and familiarity with AI tools are essential. The company promotes diversity and offers competitive rewards, including a bonus scheme and flexible benefits.