Training Administration Support Officer

Hames Sharley; Preston; Hybrid; GBP 38,000 - GBP 44,000; Part time

Job summary

A community-focused organization is seeking a Training Administration Support Officer in Preston to help deliver the First Nations Cultural Capability Uplift Project. This part-time role requires excellent organisational skills and experience in training administration. You will handle logistics, manage communications, and ensure smooth training delivery across various settings. Ideal candidates will have strong digital skills and an understanding of Aboriginal community issues. Flexibility for remote work is provided.

Benefits

17.5% Leave Loading

5 additional days of leave

Generous salary packaging

Qualifications

• Experience in training administration, event coordination or project support.
• Ability to work respectfully and confidentially with learners, trainers, and staff.
• Background in Aboriginal Community Controlled Organisations (ACCOs) or community legal services highly regarded.

Responsibilities

• Coordinate venues, catering, and travel for training delivery.
• Support training evaluations and manage participant communications.
• Troubleshoot basic LMS or IT issues.

Skills

Training administration experience

Strong digital and systems skills

Excellent organisation

Strong communication skills

Understanding of Aboriginal community issues

Tools

Microsoft Office

Learning Management Systems (LMS)

Customer Relationship Management (CRM)

Event booking platforms (Eventbrite)

Job description

Overview

$75,000 - $85,000 + Super + Salary Packaging

Part Time (0.8 FTE) | Fixed Term | Preston, VIC
Salary: $75,000 - $85,000 (pro rata) + Super + Salary Packaging
Flexibility: (1-day WFH)

Make a real impact in strengthening cultural capability across Victoria's legal sector.

The Victorian Aboriginal Legal Service (VALS) is looking for a proactive and organised Training Administration Support Officer to support the delivery of the First Nations Cultural Capability Uplift (FNCCU) Project. This is a fantastic opportunity for someone who thrives in a fast‑paced, purpose‑driven environment and is passionate about supporting culturally safe learning experiences.

About VALS

VALS is an Aboriginal Community Controlled Organisation providing culturally safe legal and support services to Aboriginal and Torres Strait Islander peoples across Victoria. Since 1973, we have been committed to ensuring equitable, respectful, and community‑centred legal support. We strongly encourage applicants from Aboriginal and Torres Strait Islander backgrounds, LGBTQIA+ communities, and diverse cultural backgrounds to apply.

About the FNCCU Project

You'll be joining the Research & Evidence Development team - a collaborative group delivering a statewide initiative that uplifts cultural capability across the legal sector. The project works closely with partners including the Law Institute of Victoria and Victoria Legal Aid to deliver high‑quality, evidence‑informed training programs.

The Role

As the Training Administration Support Officer, you will play a key role behind the scenes, supporting smooth and culturally informed training delivery across online, metro, and regional settings. You'll manage participant communications, coordinate logistics, support evaluations, and ensure training systems operate seamlessly.

This role suits someone highly organised, detail‑focused, tech‑savvy, and comfortable engaging with a range of internal and external stakeholders.

Key Responsibilities

• Training & Event Support
• Coordinate venues, catering, accommodation and travel for training delivery.
• Support the rollout of FNCCU pilot workshops and ongoing training sessions.
• Manage the training inbox and respond to enquiries professionally.
• Oversee participant enrolments, communications, certificates, records and follow‑up.
• Assist with collecting and reporting on training evaluation data.

Stakeholder Support

• Liaise with internal teams, project partners, LMS providers, and training participants.
• Coordinate approvals and communication with external providers, including branding or artwork suppliers.

LMS & Systems Support

• Manage LMS enrolments, records and data reporting.
• Troubleshoot basic LMS or IT issues and coordinate with IT support when needed.
• Compile evaluation and feedback across training activities.

General Duties

• Provide administrative, operational, and documentation support as required.
• Assist with events, meetings, and occasional regional or interstate travel.

What We're Looking For

• Experience in training administration, event coordination or project support.
• Strong digital and systems skills (Microsoft Office, LMSs, CRMs, booking platforms such as Eventbrite).
• Excellent organisation, time‑management and attention to detail.
• Strong written and verbal communication skills.
• Ability to work respectfully and confidentially with learners, trainers and staff.
• Understanding of issues affecting Aboriginal communities, particularly relating to legal service access.
• Experience supporting online learning or professional development programs.
• Background in ACCOs, community legal services or similar settings is highly regarded.

Mandatory Requirements

• Employee Working With Children Check
• Victorian Driver's Licence
• National Criminal History Check
• Proof of Australian working rights

What We Offer

• 17.5% Leave Loading
• 5 additional days of annual leave on top of the standard 20 days
• Generous salary packaging up to $15,900 via Maxxia
• Opportunity to work alongside a passionate, culturally committed team
• Ongoing professional development and training opportunities
• A supportive, inclusive, and culturally safe workplace environment

How to Apply

Please submit your resume and a cover letter addressing the key selection criteria. Early applications are encouraged as shortlisting will occur on a rolling basis.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Administration Support Officer?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have a current Australian driver's licence?
• How much notice are you required to give your current employer?
• Are you willing and able to travel within Victoria (and occasionally interstate) to support training delivery when required?
• This position is being offered on a 12-month fixed term basis. Are you comfortable with this arrangement?

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What can I earn as an Administration Support Officer