Guest Experience Assistant - Hospitality Career Start

Kew Green Group; Leicester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hotel management company in Leicester is seeking a Guest Service Assistant to deliver excellent service across various areas of the hotel. This role offers the opportunity to develop your career in hospitality through training and support. Ideal candidates are friendly, proactive, and passionate about guest experiences. Along with career development opportunities, the company provides staff discounts and access to amenities, making it a perfect start for those looking to thrive in the hospitality industry.

Benefits

Career development opportunities

Discounts on hotel stays

Free gym and leisure access

24/7 wellbeing support

Qualifications

• Experience in hospitality is a plus but not essential.
• Motivated and friendly personality is important.
• Ability to adapt approach based on individual guest needs.

Responsibilities

• Deliver excellent service across various guest-facing areas.
• Support tasks such as check in/out and food service.
• Build genuine relationships with guests.

Skills

Strong communication skills

Passion for people and hospitality

Proactive approach

Comfortable using technology

Tools

MS Office

Job description

A leading hotel management company in Leicester is seeking a Guest Service Assistant to deliver excellent service across various areas of the hotel. This role offers the opportunity to develop your career in hospitality through training and support. Ideal candidates are friendly, proactive, and passionate about guest experiences. Along with career development opportunities, the company provides staff discounts and access to amenities, making it a perfect start for those looking to thrive in the hospitality industry.