Parts Advisor: Drive Sales & Customer Growth

Alliance Automotive; Swindon; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading automotive parts supplier in Swindon is seeking a Parts Advisor to maintain and expand its local customer base. Responsibilities include taking orders, upselling, and outbound calls to increase sales. The ideal candidate will possess excellent communication skills and be proactive in customer interactions. This role offers opportunities for career progression and a performance-based bonus, along with exclusive retail discounts.

Benefits

Exclusive discounts from major retailers

Career progression opportunities

Bespoke training

Free pension advice

Access to Health and Wellbeing tools

Performance based bonus

Discount on car parts

Qualifications

• Punctual, organised, and efficient whilst working towards deadlines.
• Pro-active and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional and possess excellent communication skills.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Customer service

Communication skills

Organisational skills

Proactive attitude

Sales skills

Job description

A leading automotive parts supplier in Swindon is seeking a Parts Advisor to maintain and expand its local customer base. Responsibilities include taking orders, upselling, and outbound calls to increase sales. The ideal candidate will possess excellent communication skills and be proactive in customer interactions. This role offers opportunities for career progression and a performance-based bonus, along with exclusive retail discounts.