Automotive Parts Advisor: Grow Local Sales & Relationships

Genuine Parts Company; Reading; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A global automotive parts supplier is seeking a Parts Advisor in Reading. The ideal candidate will take orders, upsell products, and maintain a positive relationship with local customers. Responsibilities include outbound calling to enhance sales and actively promoting offers. Candidates should demonstrate punctuality, excellent communication skills, and the ability to build rapport with customers. This position offers various benefits, including performance bonuses and discounts on car parts.

Benefits

Exclusive discounts and cashback from major retailers

Opportunities for career progression

Free pension advice

Health and Wellbeing tools

Performance-based bonus

Discount on car parts

Qualifications

• Punctual, organized, and efficient while working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional and possess excellent communication skills.

Responsibilities

• Taking orders over the telephone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promote offers, discounts, and customer competitions.
• Limiting credits and returns by ordering and sending the right parts, first time.

Skills

Punctuality

Organizational skills

Customer empathy

Communication skills

Proactivity

Job description

A global automotive parts supplier is seeking a Parts Advisor in Reading. The ideal candidate will take orders, upsell products, and maintain a positive relationship with local customers. Responsibilities include outbound calling to enhance sales and actively promoting offers. Candidates should demonstrate punctuality, excellent communication skills, and the ability to build rapport with customers. This position offers various benefits, including performance bonuses and discounts on car parts.