IT Technologist

Medtronic plc; Watford; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A global healthcare technology company is seeking an IT Technologist in Watford, UK. This role involves providing onsite technical support and ensuring uninterrupted IT operations across various environments. Candidates should possess strong proficiency in Windows and macOS, experience with Active Directory and M365, and a customer-support mindset. The position requires hands-on tasks and may involve up to 20% travel. Competitive salary range is £40,000 - £60,000 with additional benefits.

Benefits

Competitive Salary

Flexible Benefits Package

Short-term incentive plan

Qualifications

• Must have strong proficiency in Windows and macOS.
• Experience with Active Directory and M365 is critical.
• Ability to perform hands-on infrastructure tasks is required.

Responsibilities

• Provide onsite technical support for infrastructure services.
• Document and configure system specifications per architecture standards.
• Participate in deployment planning and ensure compliance.

Skills

Windows/macOS proficiency

Active Directory

M365

troubleshooting methodologies

customer-support mindset

problem-solving skills

infrastructure dependencies knowledge

routing and switching basics

hands-on infrastructure tasks

Job description

IT Technologist page is loaded## IT Technologistremote type: Flexible Work Arrangementlocations: Watford, Hertfordshire, United Kingdom: Athlone, County Westmeath, Ireland: Dublin, County Dublin, Ireland: Galway, County Galway, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R56726At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.# **A Day in the Life**Site infrastructure operations in countries UK & IrelandAt Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. Our commitment to professional growth and cross-functional collaboration is reflected in our onsite presence 4–5 days a week, as we work together to engineer the extraordinary. The IT Technologist plays a critical onsite role in ensuring secure, reliable, and high-performing infrastructure services across office, manufacturing, lab, and distribution environments. This position delivers hands-on technical support, partners with vendors and IT teams, and supports local and regional technology needs to keep operations running smoothly. This role will require up to 20% of travel to enhance collaboration and ensure the successful completion of projects.**Responsibilities may include the following and other duties may be assigned:*** Deliver onsite technical support and troubleshooting for infrastructure services across office, manufacturing, lab, and distribution environments, ensuring uninterrupted IT operations and rapid incident resolution* Develop, document, and configure system specifications and designs according to defined architecture standards and business requirements; maintain detailed technical documentation for system parameters, formats, and updates* Participate in deployment planning, ensuring compliance with hardware, software, and security standards; evaluate hardware/software interfaces and operational requirements to optimize system functionality, performance, and compatibility* Provide hands-on support for network, server, endpoint, printer, and infrastructure equipment, including installation, maintenance, decommissioning, and performance optimization across LAN/WAN environments and operating systems* Design and implement technology solutions that meet company and user needs, gather and prioritize integration requirements, and assess whether standard platform functionality or customization is required* Act as the onsite point of contact and trusted advisor for IT service delivery, facilitating communication and coordination between business stakeholders, vendors, and IT teams, and managing vendor relationships and project deployments* Support incident response and resolution for site infrastructure outages, facilitate communication between stakeholders, and ensure compliance with security and operational standards.**Required Knowledge and Experience:*** Strong proficiency in Windows/macOS, Active Directory, M365, and troubleshooting methodologies* Demonstrates a strong customer-support mindset with excellent problem-solving and analytical skills* Solid grasp of infrastructure dependencies and how systems interconnect, including basic knowledge of routing, switching, firewalls, and wireless infrastructure* Ability to perform hands-on infrastructure tasks (racking, cabling, console access) and support a broad set of technologies independently* Must be willing to support after-hours, weekends, and participate in on-call rotations when critical support is needed* Valid driver's license**Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.# **Benefits & Compensation****Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Ireland: 50,400.00 EUR - 75,600.00 EUR | United Kingdom: 40,000.00 GBP - 60,000.00 GBP |This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).# **About Medtronic**# We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity* **Build** a better future, amplifying your impact on the causes that matter to you and the world* **Grow** a career reflective of your passion and abilities* **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learningThese commitments set our team apart from the rest:**Experiences that put people first**. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.**Life-transforming technologies**. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.**Better outcomes for our world**. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.**Insight-driven care**. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in careIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click .For updates on job applications, please go to the candidate login page and sign in to check your application status.If you need assistance completing your application please email [e-mail] request removal of your personal information from our systems please email [e-mail]