Support Worker

Royal Mencap Society; Haywards Heath; On-site; GBP 20,000; Full time

Job summary

A prominent support organization in Haywards Heath is seeking compassionate Support Workers for full-time roles. You will assist individuals with profound learning disabilities, and flexibility for varied shifts—including evenings—is essential. The ideal candidate displays a positive attitude and excellent communication skills. Benefits include 32 days of paid holiday, pension schemes, and access to health plans. Training is provided to empower you in the role.

Benefits

32 days of paid holiday

Pension schemes

Discounts at high-street retailers

Access to health cash plans

Interest-free loans

Qualifications

• Genuine passion for supporting others.
• Ability to build meaningful relationships.
• Positive and empathetic attitude towards individuals with learning disabilities.

Responsibilities

• Support three individuals with profound learning disabilities.
• Work a variety of shifts, including mornings, evenings, and weekends.
• Communicate using alternative tools and methods.

Skills

Communication skills

Flexibility

Empathy

Positive attitude

Job description

We are looking for positive, compassionate and caring Support Workers to join our team in Haywards Heath on a full time, permanent basis (37.5 hours per week).

We would prefer you to be a driver but this is not essential.

We support three people who share their home and have profound and multiple learning disabilities, autism, sensory impairment and physical disability. The service has a busy schedule and enjoys a variety of hobbies and. We use a dynamic approach to enable the people we support to communicate through alternative tools and methods, such as Makaton or a photo translation book.

As a Support Worker, flexibility is key. You may be required to work a variety of shifts, including mornings, evenings, sleep‑ins and weekends. While we need a flexible rota, we also understand your own commitments and will try to accommodate them.

We are looking for people with a ‘can‑do’ attitude who are strongly motivated, outgoing, caring, and have a calm demeanour when needed.

What we are looking for

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

All roles are subject to an enhanced DBS check and suitable references.

Contract options

• Full time: 37.5 hours per week
• Shift times: between 7am and 10pm
• Sleep‑in available with an enhanced flat rate payment of £63.70.

Job ID: 35526

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata) along with a range of perks such as choice of pension schemes, discounts at high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team.

*T&Cs apply based on contract.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.

Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.