Support Worker

Royal Mencap Society; Norwich; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading support organization in Norwich is seeking dedicated Support Workers. You'll assist individuals with learning disabilities in daily activities and provide emotional support. The role requires a driver and offers part-time flexible hours, sleep-in shifts with additional pay, and a competitive hourly rate of £12.60 plus excellent benefits. This position is an opportunity to make a significant impact in the lives of individuals and join a valued team committed to inclusion and diversity.

Benefits

24 days of paid holiday

Discounts at leading retailers

Access to health cash plans

Interest-free loans

Qualifications

• A genuine passion for supporting others.
• Excellent communication skills and ability to build relationships.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Assist with daily activities for individuals with learning disabilities.
• Provide emotional support.
• Prepare for shifts based on 24hr care schedule.

Skills

Compassion

Communication skills

Flexibility

Empathy

Job description

Overview

Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Rackheath, this is a floating support role and you will be covering several services. Driver is essential.

As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.

From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.

All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!

What we’re looking for

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

This role requires you to be a driver.

Contract options

• Part‑time: flexible hours based on availability
• Days: Between 07:00-22:00

There is also a sleep‑in available where you will receive an enhanced flat rate payment of £ 63.70.

*All roles are subject to an enhanced DBS check and suitable references.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

£12.60 per hour + excellent benefits and training

Inclusion and values

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under‑represented within the workforce.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.

Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.