HGV Service Advisor — Customer-Centric Workshop Lead

DAF Trucks UK; Preston; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading commercial vehicle dealer in Preston seeks an experienced Service Advisor to join their successful team. In this key customer-facing role, you will welcome customers, understand their requirements, and manage vehicle servicing and repairs efficiently. The ideal candidate will have experience in a similar role within a dealership, possess strong knowledge of commercial vehicles, and show excellent communication skills. This role offers a fantastic opportunity to be part of a dedicated team delivering high-quality service.

Qualifications

• Experience in a similar role within a commercial vehicle or automotive dealership.
• Strong knowledge of commercial vehicles, preferably DAF.
• Ability to communicate effectively with customers.

Responsibilities

• Welcome customers professionally and provide service support.
• Book vehicles for servicing and repair work.
• Plan workshop loading and produce job cards.
• Maintain accurate records and produce invoices.

Skills

Customer service excellence

Communication skills

Teamwork

Self-motivation

Job description

A leading commercial vehicle dealer in Preston seeks an experienced Service Advisor to join their successful team. In this key customer-facing role, you will welcome customers, understand their requirements, and manage vehicle servicing and repairs efficiently. The ideal candidate will have experience in a similar role within a dealership, possess strong knowledge of commercial vehicles, and show excellent communication skills. This role offers a fantastic opportunity to be part of a dedicated team delivering high-quality service.