Recovery Worker

Social Interest Group; Croydon; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A community-focused care organization in Croydon is seeking a Female Recovery Worker to provide high-quality support to women with forensic mental health needs. This role involves creating personalized support plans, managing social activities, and fostering independence among residents. Candidates should be communicative, passionate about helping others, and experienced in mental health support. The position offers comprehensive benefits, training opportunities, and a commitment to empowering individuals in the community.

Benefits

25 days annual leave

Discounted tickets for events

Employee Assistance Programme

Qualifications

• Genuine passion and sense of purpose to help people facing disadvantages.
• Experience supporting women with forensic mental health needs.
• Understanding of key legislation in mental health and safeguarding.

Responsibilities

• Act as the main support worker for a group of residents.
• Plan and engage in activities to encourage social interaction.
• Notice changes in residents' mental health and take action.

Skills

Ability to manage own caseload

Effective communication

IT proficiency

Cultural awareness

Tools

Microsoft Office

Job description

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title

Female Recovery Worker

Location

Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Shift Pattern

37.5 hours per week, Monday to Sunday, working 12.5‑hour shifts on a rota 08:00 – 20:30, including a break. You may be required to work outside these hours as well as bank holidays in line with the needs of the service.

About the Role

We’re hiring a Recovery Worker to join the team in Croydon, a 24/7 accommodation service that provides high support to females with forensic mental health needs, complex needs and dual diagnosis. In this role, you will be at the forefront of providing person‑centred support, helping residents overcome personal challenges and meet their desired goals/outcomes through various support plans, interventions, and activities, and working alongside internal and external partners.

Key Responsibilities

• Act as the main support worker for a group of residents, creating and updating their support and risk plans.
• Plan, run and engage in activities such as games, celebrations, movies or out‑of‑service days to encourage social interaction while confidently lone working and managing the service.
• Help residents understand their rights, build confidence and become more independent as they return to the community.
• Notice when someone’s mental health is deteriorating and take action to prevent crisis.
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We’re looking for someone with a genuine passion and sense of purpose to help people who may be facing multiple disadvantages. should be a team player, driven to provide high‑quality, tailored support, and able to build rapport and trust with others. You should be an effective communicator, able to connect with people from all backgrounds, and value equality, diversity and inclusion. You’ll be compassionate, supportive and empowering, with the ability to form positive and motivating relationships.

Qualifications & Requirements

• Female (occupational requirement).
• Ability to manage own caseload and determine priorities with time‑management skills and initiative.
• Experience supporting women with forensic mental health needs, with a solid understanding of risk management, rehabilitation and recovery‑focused practice.
• IT proficiency, ability to learn new software programs, basic Microsoft Office experience.
• Understanding of key legislation and best practice in mental health, safeguarding and social care.
• Cultural awareness, self‑awareness, and ability to identify personal growth areas and take feedback.
• Alignment with our values of Ambition, Empowerment, Inclusivity and Transparency.

What We Offer

• 25 days (full‑time equivalent) annual leave, increasing with length of service.
• Eligibility to register with a Blue Light Discount Card.
• Access to discounted tickets for music events, shows, sports and more.
• Reflective practice sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
• Training and development, including access to courses, upskilling and progression plans.
• Employee Assistance Programme, including counselling.
• Life Assurance Scheme.
• Annual Staff Awards.

About Social Interest Group (SIG)

SIG is a not‑for‑profit organisation providing high‑quality support and care in residential, drop‑in, community floating support settings, probation settings and hospitals across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change and a vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets.

Additional Information

We may close this advert early if we receive enough suitable applications. The role requires an enhanced DBS check; some roles may require further vetting. We encourage applicants from all backgrounds. You must have full right to work in the UK. We do not provide sponsorship.

Contact

Email: [e-mail] | Phone: [phone]