Night Recovery Worker

Homeless Link; Croydon; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A supportive housing organization in Croydon is hiring a Night Recovery Worker to provide essential support to residents with complex mental health needs and help them achieve their goals. The role includes administering medication, maintaining welfare, and conducting clear handovers with day staff. Ideal candidates will have strong compassion, experience with vulnerable populations, and the ability to work flexibly within a team. This position involves working 37.5 hours a week on night shifts, alongside comprehensive support and development opportunities.

Benefits

25 days annual leave

Employer Pension Contribution

Access to Blue Light Discount Card

Discounted tickets for events

Reflective Practice sessions

Training and Development opportunities

Employee Assistance Programme

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

Qualifications

• Experience working with individuals facing mental health or substance misuse issues.
• Ability to complete administrative duties while maintaining confidentiality.
• Understanding the social marginalization of individuals with complex needs.

Responsibilities

• Support residents in their rehabilitation and reintegration.
• Monitor mental health and respond to crises effectively.
• Maintain clear communication with day staff and management.

Skills

Compassion

Proactive approach

Ability to build effective relationships

Experience with complex backgrounds

Empathy

IT skills

Flexibility in working patterns

Job description

About the Role

We0re hiring a Night Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. Yourll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services. Youll play a vital role in residents rehabilitation and reintegration, ensuring the night service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers.

Some key responsibilities include:

• Being the main support worker for a group of residents, helping to create and update their support and risk plans.
• Provide advice, guidance, information, and life skills training to residents and participants, while carrying out welfare checks and ensuring the night service runs smoothly
• Support residents and participants to take correct medication if needed.
• Help residents understand their rights, build confidence, and become more independent as they return to the community.
• Notice when someones mental health is getting worse and take action to stop things from reaching a crisis.
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred support. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Ability to complete administrative duties, ensuring confidentiality, and maintain high standards of service provision in line with organisational values to deliver a safe, effective, caring and responsive service.
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs.
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

Job Title: Night Recovery Worker

Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station.

Salary: 2,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 20:30 to 08:00. You may be required to work bank holidays in line with the needs of the service.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Closing Date : 20th February 2026