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A leading delivery service provider is seeking a Regional Sales Manager to lead merchant acquisition and revenue growth across Northern England. The ideal candidate will spearhead the onboarding of new retailers and drive the adoption of innovative delivery solutions. Key responsibilities include strategic planning, team leadership, and maintaining strong client relationships. Applicants should have proven success in sales leadership within logistics or ecommerce and excellent interpersonal skills. A strong understanding of sales processes and CRM tools is essential for this position.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Regional Sales Manager to join our Commercial team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
The Regional Sales Manager – North UK will spearhead merchant acquisition and parcel volume growth across the region, leading a high-performing team of Business Development Managers (BDMs). This is a senior, ecommerce-focused sales leadership role, responsible for engaging and onboarding new retailers to adopt InPost as their preferred out-of-home delivery solution on their websites.
You will combine strategic planning with hands‑on leadership, driving new retailer wins, increasing parcel volumes, and embedding InPost as a core part of merchants’ ecommerce delivery proposition.
Own and deliver merchant acquisition, parcel volume, and revenue growth across the Northern region.
Drive adoption of InPost solutions at ecommerce checkout, positioning InPost as a preferred delivery option.
Analyse regional market trends, ecommerce behaviours, customer needs, and competitor activity.
Identify opportunities to accelerate retailer onboarding and parcel volume growth.
Develop and execute regional sales strategies aligned with InPost’s UK growth objectives.
Recruit, onboard, coach, and develop a team of field-based Business Development Managers.
Set clear targets for merchant onboarding, parcel volume, and revenue performance.
Conduct regular performance reviews, provide ongoing feedback, and foster a high-performance sales culture.
Oversee the day-to-day activities of the regional sales team.
Ensure consistent use of CRM tools (HubSpot) and adherence to sales processes from pipeline management through to deal execution.
Maintain strong forecasting discipline and pipeline visibility.
Build and maintain senior-level relationships with key ecommerce merchants and strategic partners.
Act as an escalation point for complex commercial discussions and customer issues.
Ensure a best-in-class merchant experience throughout the onboarding journey.
Produce accurate sales reports, forecasts, and performance analysis.
Use data and insights to continuously optimise sales approach and regional strategy.
Work closely with Network, Logistics, Customer Success, Operations, Legal, Finance, and Marketing teams to ensure sales commitments align with operational capabilities.
Share merchant feedback and industry insights to inform go-to-market strategy, product development, and marketing initiatives.
We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.
Experience in sales, with significant time spent in sales leadership or management roles.
Strong preference for experience within logistics, ecommerce, parcel delivery, or last-mile solutions.
Demonstrated success in achieving and exceeding sales, volume, and revenue targets.
Proven ability to lead, motivate, and develop field-based sales teams.
Strong understanding of ecommerce ecosystems, checkout integration, and merchant acquisition strategies.
Excellent interpersonal, presentation, and commercial negotiation skills
Confident user of HubSpot CRM and modern sales enablement tools.
Comfortable using data to inform decision-making and refine sales strategy.
🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.
🌟 Vitality Health Care
Stay healthy and happy with our top-notch health coverage.
🌍 Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.
👶 Enhanced Parental Leave
We support you during those precious family moments.
🚊 Rail LoanCommute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.
🌳 Volunteering Days
Take a paid day to make a difference in your community
🏡 Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office
🐶 Bring Your Dog to Work Day (Every Friday)
Make every Friday pawsitively amazing!
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.