Field Service Engineer (EPOS) – On‑Site IT Support

EVO Group; United Kingdom; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading provider of retail IT services in the United Kingdom is seeking a Field Service Engineer to join their team. The successful candidate will work directly with clients, performing installations, repairs, and general service on various retail IT devices. A clean UK driving licence and significant driving experience are required for this role. The company offers a range of benefits, including discounts, charity work days, and death in service coverage. This role is ideal for customer-focused individuals who enjoy working on the move.

Benefits

Death in Service cover

Evo Lifeworks Perks (discounts on everyday goods)

Birthday voucher

One paid day per year for charity work

Qualifications

• Experience in field service and/or customer service.
• Clean UK driving licence is essential.

Responsibilities

• Deliver on-site swap-out services in line with customer SLAs.
• Collect parts from courier depots as required.
• Support installation projects as required.
• Use the company call management system accurately.

Skills

Excellent written and verbal English

Strong communication and organisational skills

Calm under pressure

Good analytical skills

Defensive driving skills

Tools

Windows

Job description

A leading provider of retail IT services in the United Kingdom is seeking a Field Service Engineer to join their team. The successful candidate will work directly with clients, performing installations, repairs, and general service on various retail IT devices. A clean UK driving licence and significant driving experience are required for this role. The company offers a range of benefits, including discounts, charity work days, and death in service coverage. This role is ideal for customer-focused individuals who enjoy working on the move.