Fundraising Administrator

Prince of Wales Hospice; Pontefract; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A community support organization in Pontefract seeks a motivated Fundraising Administrator to support fundraising activities and deliver exceptional supporter care. This role includes managing fundraising data, engaging with supporters, and ensuring high-quality customer care. Candidates should possess strong organisational skills and IT system confidence, with experience in a fundraising environment being desirable. Join a passionate team making a real difference in the community while enjoying benefits like 27 days annual leave, enhanced sick pay, and ongoing career development.

Benefits

27 days annual leave plus bank holidays

Enhanced sick pay

Contributory pension scheme

Employee Assistance Programme

Discounted on-site meals

Discounted gym memberships

Ongoing training and career development

Annual salary review

Qualifications

• Experience in a fundraising or charity environment is desirable.
• Full, valid UK driving licence required.
• Ability to work collaboratively and flexibly.

Responsibilities

• Provide high-quality, empathetic supporter care.
• Maintain accurate records and process data.
• Manage multiple priorities and deadlines.
• Clearly communicate with a wide range of people.
• Support fundraising activity and events.

Skills

Empathetic supporter care

Attention to detail

Organisational skills

Communication skills

IT systems confidence

Tools

CRM databases

Reporting tools

Job description

Are you a motivated and enthusiastic administrator who enjoys working in a busy, people-focused environment? We are looking for an organised, warm and detail-focused Fundraising Administrator to play a key role in supporting our fundraising activities and delivering exceptional supporter care.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

You will be central to how we steward our supporters, manage fundraising data and support a wide range of campaigns, events and volunteers. This is an ideal role for someone who enjoys administration but is equally confident engaging with people and making a positive impact.

To succeed in this role, you will:

• Provide high-quality, empathetic supporter and customer care
• Maintain accurate records and process data with strong attention to detail
• Be highly organised, managing multiple priorities and deadlines
• Communicate clearly and professionally with a wide range of people
• Use IT systems confidently, including CRM databases and reporting tools
• Work collaboratively and flexibly to support fundraising activity and events
• Hold a full, valid UK driving licence and be confident driving as part of the role
• Have experience working in a fundraising or charity environment (desirable)

Why You’ll Love Working With Us

All of our staff felt they make a real difference and are proud to work for the Hospice

97% of employees said they enjoy working with our team

You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your career while making a real difference.

Benefits include

• 27 days annual leave plus bank holidays (pro rata)
• Enhanced sick pay and contributory pension scheme
• Staff wellbeing support, including Employee Assistance Programme
• Eligibility for Blue Light Card discounts
• Discounted on-site meals during working hours (at the Hospice only)
• Discounted local gym memberships
• Ongoing training and career development opportunities
• Annual salary review

For more information or an informal chat about the role, please contact Adrian Greenwood, Fundraising Manager:

Closing date: Sunday 1st March 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.