Sales Ops Analyst | AI, Salesforce & BI Focus

SOS International; Greater London; On-site; GBP 45,000 - GBP 55,000; Full time

Job summary

A global support service company is seeking a Sales Support Specialist in Greater London. The successful candidate will analyze business challenges, support sales teams, and implement AI solutions to enhance processes. Key requirements include proficiency in Microsoft Excel and Power BI, along with a bachelor's degree and 2 years of experience in a related role. This position involves collaboration with cross-functional teams, alongside managing requests and producing sales reports. Candidates should be proactive self-starters ready for internal travel.

Qualifications

• 2 years’ experience in a sales support role or business analyst.
• Proficiency in English.
• Knowledge of other languages is desired.

Responsibilities

• Analyse business challenges and design new processes.
• Assist with development and maintenance of process documents.
• Manage requests in the shared mailbox.
• Develop and implement AI models to improve workflows.
• Monitor sales performance and project management of sales tools.
• Support user adoption of Salesforce.

Skills

Advanced use of Microsoft Excel

Advanced use of Microsoft Power BI

Strong commercial awareness

Excellent presentation skills

Strong analytical skills

Knowledge of Salesforce.com

Knowledge of Generative AI tools

Knowledge of automation tools

Knowledge of SQL or DAX

Ability to establish relationships

Quick learner

Autonomous, self-starter

Education

Bachelor’s degree in business management or IT

Tools

Salesforce

Power BI

Microsoft Excel

Job description

A global support service company is seeking a Sales Support Specialist in Greater London. The successful candidate will analyze business challenges, support sales teams, and implement AI solutions to enhance processes. Key requirements include proficiency in Microsoft Excel and Power BI, along with a bachelor's degree and 2 years of experience in a related role. This position involves collaboration with cross-functional teams, alongside managing requests and producing sales reports. Candidates should be proactive self-starters ready for internal travel.