Night Concierge & Guest Safety Lead

Thwaites; United Kingdom; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A hospitality company is seeking a Night Porter to provide exceptional customer service and ensure the safety and security of guests during the night. Responsibilities include checking in late arrivals, cleaning, and preparing areas for guests. Ideal candidates will be reliable, calm under pressure, and able to multitask. The role offers a competitive, negotiable salary along with benefits like 28 days annual leave and access to wages as earned. Training is provided and no prior experience is necessary.

Benefits

Competitive salary

Access to wages as earned

28 days annual leave

Health cash plan

Employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Qualifications

• Responsible and reliable individual required.
• Ability to deal with problems efficiently.
• Prior experience is an advantage, but not necessary.

Responsibilities

• Check in late arrivals.
• Clean the property and set up meeting rooms.
• Arrange newspapers and wake-up calls.
• Ensure the building and guests are secure.
• Help set the dining area for breakfast.
• Stock up the bars.
• Perform general cleaning duties.

Skills

Excellent communication skills

Ability to stay calm under pressure

Self-motivated

Multi-tasking

Job description

A hospitality company is seeking a Night Porter to provide exceptional customer service and ensure the safety and security of guests during the night. Responsibilities include checking in late arrivals, cleaning, and preparing areas for guests. Ideal candidates will be reliable, calm under pressure, and able to multitask. The role offers a competitive, negotiable salary along with benefits like 28 days annual leave and access to wages as earned. Training is provided and no prior experience is necessary.