Night Concierge & Security Lead: Real-Time Pay

Cairn Group; Birmingham; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading UK hospitality company is seeking a Night Porter in Birmingham. The role includes overseeing hotel security and providing exceptional service to guests during the night. Candidates should have prior experience in a night or reception role and be able to handle tasks under pressure. The position offers numerous benefits including discounted stays and an employee assistance program, creating an inclusive and supportive work environment.

Benefits

Real-Time Pay

Discounted stays

Food and drink discounts

Spa discounts

Retail and cinema discounts

Career growth opportunities

Long-Service Awards

Employee Assistance Programme

Pension Scheme

Year-Round Incentives

Qualifications

• Experience in a night or reception role, ideally within a hotel.
• Warm welcome and reassuring presence overnight.
• Anticipate guest needs and handle tasks with dedication.

Responsibilities

• Oversee hotel security and respond to guest requests.
• Prepare service areas for the next day and deliver room service.
• Process payments and reconcile transactions.

Skills

Hospitality

Calm under pressure

Team player

Proactive & organised

Customer service

Communication

Tools

Opera PMS

Job description

A leading UK hospitality company is seeking a Night Porter in Birmingham. The role includes overseeing hotel security and providing exceptional service to guests during the night. Candidates should have prior experience in a night or reception role and be able to handle tasks under pressure. The position offers numerous benefits including discounted stays and an employee assistance program, creating an inclusive and supportive work environment.