Receptionist

Inspired Villages Group; Horndean; Hybrid; GBP 20,000 - GBP 25,000; Part time

Job summary

A welcoming community organization in Horndean is seeking a friendly Receptionist to be the face of the community. The role includes greeting visitors, managing bookings, and supporting the office manager. Candidates should have customer service experience and strong IT skills. This part-time role requires weekend availability with shifts scheduled between 7:00am and 7:00pm. Great benefits include health coverage, pension scheme, and ongoing development opportunities.

Benefits

Bupa Health Cashplan

Life Assurance

33 days annual leave

Holiday buying scheme

5% matched pension scheme

Cycle to work scheme

Electric car scheme

Access to gym and social areas

Qualifications

• Previous experience in a customer-facing role, office, or reception environment.
• Strong IT skills, with confidence using the full MS Office suite.
• Excellent written and verbal communication skills.

Responsibilities

• Greeting residents, visitors, and customers warmly and professionally.
• Acting as a central point of information for all.
• Maintaining a clean and tidy reception area.

Skills

Customer service skills

IT skills (MS Office)

Verbal communication

Organizational skills

Job description

At Inspired Villages, our Receptionists are the welcoming face of our communities, creating a warm, professional first impression for residents, visitors, and guests. We are looking for a friendly, organised, and customer-focused Receptionist who takes pride in delivering excellent service and supporting the smooth day-to-day running of the village.

This role requires weekend availability, with 8-hour shifts on Saturdays and Sundays, scheduled between 7:00am and 7:00pm. If you enjoy working with people, thrive in a busy environment, and value being part of a close-knit team, this could be the perfect opportunity for you.

The Role

• Greeting residents, visitors, and customers warmly, professionally, and efficiently
• Acting as a central point of information for all residents, guests, and team members
• Ensuring timely responses from colleagues and contractors through all communication channels
• Maintaining a clean, tidy, and welcoming reception area at all times
• Checking notices and information for accuracy, relevance, and expiry dates
• Answering incoming calls, determining the purpose, and directing callers promptly and professionally
• Managing room booking systems and keeping all bookings up to date
• Supporting the Office Manager with administrative tasks as required

Key Requirements

• Previous experience in a customer-facing role, office, or reception environment
• Strong IT skills, with confidence using the full MS Office suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills
• Friendly, professional, and approachable attitude
• Ability to prioritise tasks, stay organised, and work efficiently in a busy environment

The Benefits

• Bupa Health Cashplan (including employee assistance program)
• Life Assurance at x4 your annual salary
• 33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
• Holiday buying scheme (up to a week's extra leave)
• Big birthdays off (those ending in a 0)
• 5% matched pension scheme
• Retail discounts on a variety of outlets
• Access to SMART tech
• Ongoing learning and development opportunities
• Wellbeing hub and resources; including discounts related to wellbeing interventions
• Cycle to work scheme
• Electric car scheme
• Working in an incredible workspace, with a gym, social areas, and parking.

At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you'll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.

More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button.