Cybersecurity Technical Account Manager — Customer Success

Resumonk; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A cybersecurity company in the UK is looking for a Technical Account Manager to oversee customer relationships and ensure satisfaction. The role involves providing project leadership and collaborating with cross-functional teams. Ideal candidates will have a Bachelor's degree in Computer Science, at least 5 years of relevant experience, and strong communication skills. You will also need to maintain technical knowledge, support customer needs, and drive projects to success in a rapidly evolving environment.

Qualifications

• 5+ years of experience in technical project/account management.
• Three or more years managing complex network infrastructures.
• Understanding of software development methodologies.

Responsibilities

• Manage customer relationships and ensure satisfaction.
• Provide project leadership for major customer programs.
• Collaborate cross-functionally with various teams.

Skills

Technical project management

Network architecture

Client-server applications

Problem-solving

Communication

Education

Bachelor’s Degree in Computer Science or related field

Tools

Unix/Linux

CCNA or equivalent certification

Job description

A cybersecurity company in the UK is looking for a Technical Account Manager to oversee customer relationships and ensure satisfaction. The role involves providing project leadership and collaborating with cross-functional teams. Ideal candidates will have a Bachelor's degree in Computer Science, at least 5 years of relevant experience, and strong communication skills. You will also need to maintain technical knowledge, support customer needs, and drive projects to success in a rapidly evolving environment.