Technical Account Manager — Cybersecurity & Customer Success

Leaf Group; Remote; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading cybersecurity firm in the United Kingdom is seeking an experienced technical project manager to manage relationships with end-users and ensure satisfaction. The role involves providing project leadership, maintaining technical knowledge of products, and collaborating across teams. Ideal candidates have a Bachelor's Degree in Computer Science or IT, at least 5 years of experience in similar roles, and a strong focus on customer engagement and network infrastructures. Join us to help clients solve complex cybersecurity challenges.

Qualifications

• 5+ years in technical project management or similar roles.
• 3+ years managing complex network infrastructures.
• Active technical certification (e.g., CCNA) required.

Responsibilities

• Manage relationships with assigned end-users and ensure satisfaction.
• Provide project leadership for major programs.
• Collaborate cross-functionally to address customer needs.

Skills

Technical project management

Customer relationship management

Network infrastructure management

Analytical problem-solving

Communication skills

Education

Bachelor’s Degree in Computer Science or IT

Tools

Unix/Linux

Networking protocols

Job description

A leading cybersecurity firm in the United Kingdom is seeking an experienced technical project manager to manage relationships with end-users and ensure satisfaction. The role involves providing project leadership, maintaining technical knowledge of products, and collaborating across teams. Ideal candidates have a Bachelor's Degree in Computer Science or IT, at least 5 years of experience in similar roles, and a strong focus on customer engagement and network infrastructures. Join us to help clients solve complex cybersecurity challenges.