Global HR Shared Services Lead – Remote-Friendly

Hitachi Digital LLC; Birmingham; Hybrid; GBP 55,000 - GBP 75,000; Full time

Job summary

A leading digital transformation company in Birmingham seeks a Manager – HR Shared Services to oversee a team and enhance HR service delivery. This role requires strong leadership, HR expertise, and a focus on process improvement. Ideal candidates will have over 5 years of HR experience, including managing teams and knowledge of U.S. HR policies. The company offers a flexible work environment and industry-leading benefits.

Benefits

Flexible working arrangements

Industry-leading benefits

Qualifications

• 5+ years of HR experience including 2+ years in a shared services or HR support role.
• Strong knowledge of U.S. Benefits and HR policies.

Responsibilities

• Lead, coach, and support a team of HR Shared Services Advisors.
• Oversee day-to-day HR service delivery.
• Identify areas for process improvement within HR operations.

Skills

HR experience

Leadership skills

Organizational skills

Communication skills

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Master's degree or HR certification (e.g., SHRM, PHR)

Tools

HRIS systems (e.g., Workday, Oracle)

Case management systems (e.g., ServiceNow)

Job description

A leading digital transformation company in Birmingham seeks a Manager – HR Shared Services to oversee a team and enhance HR service delivery. This role requires strong leadership, HR expertise, and a focus on process improvement. Ideal candidates will have over 5 years of HR experience, including managing teams and knowledge of U.S. HR policies. The company offers a flexible work environment and industry-leading benefits.