Campaign Manager

Publicis Groupe; Greater London; Hybrid; GBP 45,000 - GBP 65,000; Full time

Job summary

A global digital agency in Greater London seeks a Campaign Manager to enhance CRM and client communications. The role involves managing client relationships, overseeing digital projects, and collaborating with various teams. Candidates should have experience in digital agencies, CRM platforms, and strong project management skills. Additional benefits include flexible working, health support, and generous leave policies. This position offers a hybrid working model, requiring office presence three days a week.

Benefits

Hybrid working

Pension

Private Medical

Reflection days

Family friendly policies

Agency discounts

Qualifications

• Experience in a digital, media or communications agency, CRM team, or data-driven client-side.
• Proven ability to manage numerous projects and prioritize effectively.
• Experience in handling creative development projects.

Responsibilities

• Serve as critical client point of contact and core part of the client team.
• Manage briefing, delivery, and execution of CRM campaigns with Account Directors.
• Develop data-driven campaigns and strategies with the data team.

Skills

Established experience in a digital or communications agency

Knowledge of Adobe Campaign or another CRM platform

Strong relationship building across departments

Project management skills

Creative development and brief writing

Job description

Overview

This is an exciting time for someone to join the team and to help transform how we deliver game changing CRM and Customer Communications for one of our largest clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency whilst being part of our broader team.

Partnering with stakeholders across the business, we're looking for a strong Campaign Manager who is passionate about technology and keen to be part of an agency and team with ambitious ideas.

Working as a critical point of contact, the role of Campaign Manager is to provide direct support to the client team in a role that straddles both client stakeholder management whilst driving digital and creative projects forward.

You will report directly into the Campaign Manager team lead and Account Director. Will be able to work alongside all departments within the agency and they will be confidently leading conversations with the various teams such as Creative, Data and Strategy.

Responsibilities

• Critical client point of contact and a core part of the client and Digitasteams.
• Working closely with the Account Directors and Campaign Management Team Lead you will be responsible for the briefing, delivery and execution of planned and ad hoc CRM campaigns
• Attending daily stand-up meetings with clients and providing status of their campaigns
• Working closely with the Account Directors and Campaign Management Team Lead to manage weekly prioritisation
• Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required
• Working with the client and agency team you will develop data driven campaigns that deliver the best experience for their consumers
• Working with the data team you will support data strategy development to ensure the optimum audience for customer communications
• Experience working in cross-functional project teams.
• Good project management skills are essential. You must be able to run projects from end-to-end
• You’ll be comfortable presenting creative work to clients, taking and challenging feedback when necessary

Qualifications

• Established experience in a digital, media or communications agency, CRM team or a data driven client-side experience desirable
• Knowledge or experience of Adobe Campaign or another CRM platform is essential
• Proven ability of building strong relationships across a multitude of departments, disciplines and levels of stakeholder
• Able to manage a multitude of projects, prioritising to ensure the agency is always delivering against the client’s latest needs
• Able to be an essential member of the client team while always supporting the agency's approach and delivering against the agency’s agenda
• Proven ability of handling creative development projects including brief writing and presenting creative work to clients

Additional information

Digitas has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.

REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.

HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.

FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.

HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.

AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).

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