Team Leader

nationalcaregroup.com; Yeovil; On-site; Full time

Job summary

A leading care provider in Yeovil is looking for a Team Leader to oversee staff management and client support for adults with learning disabilities. The role includes promoting client well-being, ensuring effective team coordination, and managing quality compliance. Applicants should ideally have a Level 3 NVQ in Health and Social Care, alongside 6 months of Team Leader experience. The company values inclusivity and supports continuous professional development.

Benefits

Paid training

Career development opportunities

Inclusive workplace culture

Wellbeing support

Refer a Friend scheme

Qualifications

• Minimum of 6 months experience in a Team Leader role.
• Commitment to safeguarding vulnerable adults.
• Ability to treat others with respect and understanding.

Responsibilities

• Manage staff and support their development.
• Promote each client’s well-being, safety and quality of life.
• Monitor group activities to achieve client goals.
• Ensure effective communication with external parties.
• Participate in on-call duties.

Skills

Supporting adults with learning disabilities

Ability to motivate and manage a team

Respect and listen to others

Education

Level 3 NVQ/QCF in Health and Social Care

Job description

Overview

The following content displays a map of the jobs location - Yeovil

Salary: £13.36 per hour (£26,052 per annum)

Working Hours: 37.5 hours per week

Service: Oaklea Care & Support - Yeovil Supported Living

Yeovil Supported Living, part of our Oaklea Care business, offers supported living and outreach services Yeovil areas. They support adults with various needs, including learning disabilities, autistic people, and mental health support needs. The goal is to deliver high-quality, person-centred support and enablement in a person's own home.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards! We Won Specialist Care Provider 2025! - National Care Group

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Team Leader Role

As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence.

A Shift Lead is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well-being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well-being, safety and quality of life
• Responsibility for completing and reviewing internal quality compliance systems
• Participate in on call duties

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest.

The Ideal Candidate

• Supporting adults with learning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Minimum of 6 months experience in a Team Leader role

Don’t meet every single requirement? We invite you to apply anyway!

NCG is committed to safeguarding and promoting the welfare of vulnerable adults and all colleagues working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of vulnerable adults gives cause for concern, NCG’s agreed protection procedures will be followed