Access Planning Support - Highways

Advance Training & Recruitment Services; Bristol; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A recruitment services company in Bristol is seeking an administrative support worker to assist the Road Space bookings team. The role involves maintaining accurate records, managing communications, and supporting stakeholder interactions. Candidates should have prior administrative experience and familiarity with IT systems. Strong organisational and communication skills are essential. This position is ideal for those with a background in driving or transportation, and it offers training opportunities.

Qualifications

• Previous administrative experience in data input and email management.
• Familiarity with IT systems and reporting.
• Experience in driving, haulage, highways, or transportation is a plus.

Responsibilities

• Provide administrative support to the Road Space bookings team.
• Process and maintain records of road space bookings.
• Liaise with internal teams and external stakeholders.
• Assist with compliance and reporting duties.
• Support Road Space coordinators with routine tasks.

Skills

Strong organisation skills

Effective communication

Data input

Email management

IT systems familiarity

Job description

Description

The role will provide comprehensive administrative support to the Road Space bookings team for the M25 motorway. You will assist with maintaining accurate records, processing road space bookings, managing communications and the supporting the team with stakeholder interactions and compliance obligations.

Training will be provided; however it is essential that the postholder has previous administrative experience including data input and email management. Familiarity with IT systems and reporting is essential, as well as strong organisation and communication skills.

This role would ideally suit someone from a driving, haulage, highways, transportation background. If you have any control room experience, this would also be beneficial.

Day-to-day accountabilities

Administrative support

• Process and maintain accurate records of road space bookings systems
• Input cone times and cancellations in relevant systems.
• Assist with the tracking and management of Time Scale Waivers (TSW) documentation and associated change control processes
• Monitor and maintain the Road Space inbox, answering emails and escalating queries as required.
• Assist with the processing of permits and TMAN applications.
• Update and manage cancellations, ensuring compliance with timelines and procedures.

Stakeholder Liaison

• Liaise with internal teams, external stakeholders and local authorities, ensuring clear communication and resolution of queries.
• Support Road Space coordinators in stakeholder discussions and data collection efforts
• Process and respond to stakeholder feedback, escalating issues to appropriate teams.

Compliance and Coordination

• Assist with processing maintenance work bookings and advance planning for diversions
• Support compliance with contractual obligations through accurate record-keeping and reporting.

Team Collaboration

• Provide support to Road Space coordinators by managing routine tasks to free up resources for more complex planning activities.
• Assist with meeting organisation, including scheduling, preparing materials and taking minutes
• Provide administrative assistance to other business areas during peak workloads or absences

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.