General Manager — Community & Property Operations

Native Group; Newcastle upon Tyne; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading property management firm in Newcastle upon Tyne is looking for a General Manager. In this role, you will oversee onsite operations, manage budgets, and ensure high standards of customer service across all departments. Ideal candidates will have experience in property or hospitality at a senior level and be skilled in leading teams effectively. The firm values diversity and offers various benefits including a pension scheme and employee assistance programs, fostering a supportive work environment.

Benefits

Company Pension Scheme (NEST)

Cycle to Work Scheme

Employee Assistance Programme

Westfield Health Cash Plan

Life Assurance

Referral Scheme

Paid Volunteer Time

20% discount on stays

Qualifications

• Experience in BTR, property, hospitality, or leisure at a senior manager level.
• Strong passion for customer service and excellence.
• Skilled in leading diverse operational teams.

Responsibilities

• Lead onsite operations as General Manager.
• Manage customer service, facilities, and leasing standards.
• Own the residential operating budget.

Skills

Customer service orientation

Leadership

Operational management

Financial management

Job description

A leading property management firm in Newcastle upon Tyne is looking for a General Manager. In this role, you will oversee onsite operations, manage budgets, and ensure high standards of customer service across all departments. Ideal candidates will have experience in property or hospitality at a senior level and be skilled in leading teams effectively. The firm values diversity and offers various benefits including a pension scheme and employee assistance programs, fostering a supportive work environment.