Facilities Manager: CAD/CAFM, Reporting & Client Ops

IWFM Regional/Special Interest Group; Leeds; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A facilities management organization in England is seeking a candidate to assist the National Account Manager in delivering operational excellence for a prestigious client. Responsibilities include managing systems, operational performance, and budgets while ensuring effective communication with teams. Successful candidates will have strong customer service experience and proficiency in CAD and Microsoft Office. The role requires attention to detail and the ability to remain calm under pressure, contributing to a professional, customer-focused service.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to remain calm under pressure.
• Attention to detail is essential.

Responsibilities

• Support continuous improvement of operational systems.
• Monitor operational performance and budgets.
• Manage daily communications with internal teams.
• Oversee invoicing and financial control.

Skills

Customer service experience

Excellent communication skills

Organisational skills

Financial awareness

Proficient in Microsoft Office

Proactive and flexible approach

Tools

CAD systems

Job description

A facilities management organization in England is seeking a candidate to assist the National Account Manager in delivering operational excellence for a prestigious client. Responsibilities include managing systems, operational performance, and budgets while ensuring effective communication with teams. Successful candidates will have strong customer service experience and proficiency in CAD and Microsoft Office. The role requires attention to detail and the ability to remain calm under pressure, contributing to a professional, customer-focused service.