Client-Facing Contract Manager — Bristol, Facilities Services

Mecsia Group; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading facilities maintenance firm in Bristol is seeking a highly experienced Operations Manager to oversee daily operations and ensure profitability across contracts. The successful candidate will have a minimum of 10 years in a similar role, with strong communication and financial management skills. This role involves acting as the main liaison for clients, maintaining professional relationships, and delivering monthly reports on contract performance. Comprehensive benefits include a company vehicle or car plan, and a commitment to workplace equality and inclusion.

Benefits

Company supplied vehicle or personal vehicle car plan

Qualifications

• Minimum of 10 years experience in a similar role is essential.

Responsibilities

• Act as the main liaison for clients and their representatives.
• Oversee daily operations of assigned contracts, ensuring profitability and compliance.
• Attend client meetings and maintain strong, professional relationships.
• Provide monthly reports covering financials, audits, H&S issues, and client feedback.
• Manage aged debt by working with clients and internal teams to resolve outstanding payments.

Skills

Strong communication and interpersonal skills

Excellent organisational and problem-solving abilities

Financial acumen and ability to manage budgets and profitability

Knowledge of health & safety regulations and auditing practices

Ability to work collaboratively across departments and with external stakeholders

Job description

A leading facilities maintenance firm in Bristol is seeking a highly experienced Operations Manager to oversee daily operations and ensure profitability across contracts. The successful candidate will have a minimum of 10 years in a similar role, with strong communication and financial management skills. This role involves acting as the main liaison for clients, maintaining professional relationships, and delivering monthly reports on contract performance. Comprehensive benefits include a company vehicle or car plan, and a commitment to workplace equality and inclusion.