Restaurant Operations Lead — Drive Results & Guest Delight

Kentucky Fried Chicken (KFC); Stoke-on-Trent; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading fast-food restaurant in Stoke-on-Trent is seeking a team leader to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have experience in managing teams, be passionate about creating a positive work environment, and drive performance. Key benefits include a quarterly bonus, free meals, and gym discounts. Join us if you're ready to bring your authentic self and contribute to a vibrant team culture.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Experience in managing teams and driving performance.
• Ability to build strong teams and handle difficult conversations.
• Capability to maintain smooth operations under pressure.

Responsibilities

• Support team leadership and operational performance.
• Train and motivate team members to exceed standards.
• Ensure smooth daily operations and excellent guest experiences.

Skills

Team leadership

People skills

Operational management

Job description

A leading fast-food restaurant in Stoke-on-Trent is seeking a team leader to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have experience in managing teams, be passionate about creating a positive work environment, and drive performance. Key benefits include a quarterly bonus, free meals, and gym discounts. Join us if you're ready to bring your authentic self and contribute to a vibrant team culture.