Restaurant Operations Lead — Drive Results & Guest Delight

Kentucky Fried Chicken (KFC); SHREWSBURY; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A popular fast-food restaurant in Shrewsbury seeks a dynamic team leader to manage day-to-day operations, drive performance, and create exceptional guest experiences. Candidates should have prior experience in team management and operational efficiency, with a focus on building strong teams. The role offers numerous benefits, including a quarterly bonus, extra holiday, and discounts to support employee wellbeing.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips per shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Proven experience in managing teams effectively.
• Ability to motivate others and manage tough conversations.
• Experience in ensuring operational compliance during busy times.

Responsibilities

• Support the team and drive performance.
• Train and motivate crew members.
• Manage operational targets and maintain quality.
• Oversee administrative tasks related to restaurant operations.
• Create memorable experiences for guests.

Skills

Team leadership

Effective communication

Team building

Operational efficiency

Job description

A popular fast-food restaurant in Shrewsbury seeks a dynamic team leader to manage day-to-day operations, drive performance, and create exceptional guest experiences. Candidates should have prior experience in team management and operational efficiency, with a focus on building strong teams. The role offers numerous benefits, including a quarterly bonus, extra holiday, and discounts to support employee wellbeing.