Administrator - Place Based Team 1

Transformationunitgm; Atherstone; Hybrid; GBP 24,000 - GBP 27,000; Full time

Job summary

A National Health Service Trust is seeking an Administrator for the Atherstone Community Nursing Team. This role focuses on providing essential administrative support to ensure smooth operations within healthcare services. The ideal candidate will be self-motivated, organized, and skilled in communication. Responsibilities include coordinating patient referrals, managing schedules, and maintaining accurate records. The position offers full-time hours with flexibility for remote working and includes a salary ranging from £24,937 to £26,598 per annum.

Benefits

Lease Car Scheme

Electronics Scheme

Discounted Leisure and Travel

Cycle to Work Scheme

Qualifications

• High-quality administration experience.
• Ability to manage and prioritize workload.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support for nursing teams.
• Manage patient referrals and visit schedules.
• Coordinate patient pathways and visit allocation.

Skills

Organizational skills

Communication skills

Interpersonal skills

Time management

Attention to detail

Education

Experience in administrative roles

Tools

Microsoft Office (Word, Excel, PowerPoint)

EMIS

Job description

Main area Administration Grade Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Part time considered) Job ref 203-CS1088

Employer South Warwickshire University NHS Foundation Trust Employer type NHS Site Atherstone Clinic Town Atherstone Salary £24,937 - £26,598 per annum Salary period Yearly Closing 19/02/2026 23:59

Administrator - Place Based Team 1 (Atherstone)

Band 3

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection. We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford‑Unon-Avon, Royal Leamington Spa and Shipston‑on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare. The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own. Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Disclosure and Barring Service (DBS) Checks

Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs. Details of this will be sent to successful candidates in their offer letter.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

We appreciate you completing the survey.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking

The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.

Job overview

An exciting opportunity has arisen for a dynamic, self‑motivated individual to join the Atherstone Community Nursing Team. This role provides essential administrative and organisational support to a district nursing team that delivers healthcare services to patients in their homes and local communities. The role helps ensure the service runs smoothly, efficiently, and in line with healthcare policies and standards.

The post holder will be responsible for providing high‑quality administration, supporting the service county‑wide. Prompt and accurate administration is essential in supporting the service’s operational flows, aiding in the delivery of pro‑active and high‑quality care.

The successful candidate will be highly organised and self‑motivated; managing and prioritising their workload to prevent delays in operations flows for this busy service. They will working well alone but also have excellent communication and interpersonal skills, good verbal and written skills and be able to interact effectively with team members and other health care professionals.

We look forward to welcoming you into our team.

Main duties of the job

To providing a high‑quality administrative service as a member of the Administration team supporting Nuneaton Central Place Based teams and Management team through effective team working.

Be responsible for confidential, accurate and efficient administrative support using established processes and IT systems to meet monthly reporting deadlines.

Support teams to co‑ordinate patient pathways and visit allocation to deliver high quality patient care in the community.

Meet the administrative demands in a busy office environment.

Working for our organisation

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford‑Unon-Avon, Royal Leamington Spa and Shipston‑on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below.

We appreciate you completing the survey.

Detailed job description and main responsibilities

To plan and prioritise own workload support nursing teams, management team and administration colleagues undertaking word processing of letters, reports and other documents using Microsoft Word, Excel, PowerPoint.

To use own initiative when dealing with enquiries from colleagues internally and externally, and other health care professionals and direct as appropriate.

To support teams with patient referrals and visit schedules using EMIS. Provide caseload reports and support with caseload maintenance and problem solving.

To develop, implement and maintain administrative systems, including effective and up to date filing, data tracking and data gathering.

To be responsible for the ordering of weekly clinical nursing stores and non‑clinical items such as uniforms, medical equipment and stationery, demonstrating an awareness of cost efficiency and effectiveness.

To liaise with external organisations to arrange meetings and training sessions as required.

To accurately input monthly staff rosters onto Health Roster and EMIS in timely manner, meeting deadlines for approval. Make approved changes to staff e‑roster when appropriate.

To produce weekly Lone Worker buddy system sheets and update.

To update staff training compliance using established systems.

To collate data to assist with the reporting of team quality and performance indicators as required by Professional Leads and Locality Managers to produce CQUIN / KPI reports

To be responsible for liaising with external bank staff to fill vacant nursing shifts as requested by Professional Leads.

To actively promote patient feedback survey by supporting teams with data collection and submitting results in timely manner.

To be responsible for researching uploading relevant content to OOHCC Rugby social media sites.

To organize meetings by arranging room bookings, meeting agendas and taking minutes. Follow up actions as required.

To be responsible for the storage and recording of confidential patient and staff filing to meet requirements of Information Governance policy and procedures.

Support the Management team with the implementation of new initiatives as required.

To update OOHCC Action Plan as instructed by Team / Professional Lead and Locality Manager, as required

To participate and support Management team to promote staff wellbeing activities.

Receive supervision from team / Professional Leads. This may be face to face or by telephone or email

Participate in the Management of Change, making constructive suggestions to how the service can be improved

Makes constructive suggestions on the appropriate use of resource

Demonstrate a commitment to abide by Trust Policies and Procedures and comply with Health & Safety legislation

The post holder will have in depth working knowledge of the relevant systems used within the team setting

Communications and Working Relationships:

To work in conjunction with and communicate effectively with external agencies as part of Nuneaton Central Place based team network to support patients with care navigation and social prescribing, ensuring dissemination of information which is of a highly sensitive nature pertaining to vulnerable adults.

To demonstrate effective and appropriate communication when dealing with, and providing information to, anxious or distressed patients and family members relaying messages, as required, depending on their urgency, to appropriate member of staff.

To work in partnership with services across South Warwickshire NHS Foundation