Community Response Nurse

Transformationunitgm; Aylsham; On-site; GBP 31,000 - GBP 38,000; Full time

Job summary

A community healthcare provider in Aylsham seeks an Urgent Community Response Nurse (Band 5) for a full-time position. The role involves supporting staff, assessing and prescribing care for patients in crisis situations, and ensuring seamless service integration. Candidates must hold an RN qualification and current NMC registration while demonstrating strong interpersonal skills and the ability to manage stress. The trust promotes a flexible work environment and offers competitive salary, with an annual salary range of £31,049 to £37,796.

Benefits

Flexible working opportunities

Supportive work environment

Competitive salary package

Qualifications

• Registered Nurse with current NMC Registration required.
• Evidence of Continuing Professional Development is essential.
• Experience in community or acute settings is beneficial.

Responsibilities

• Support staff working at band 3 and 4 level, along with students and apprentices.
• Assess and prescribe care pathways for patients in crisis.
• Act as the patients advocate, facilitating patient empowerment.

Skills

Highly motivated

Ability to manage stressful situations

Good interpersonal skills

Ability to provide high standards of care

Tact and diplomacy

Team player

Education

Diploma or 1st Level Degree

RN Qualification

Current NMC Registration

Job description

Main area Nursing Grade Band 5 Contract Secondment: 12 months Hours Full time - 37.5 hours per week (8am-8pm shifts 7 days a week.) Job ref 839-7769235-JH

Employer Norfolk Community Health and Care NHS Trust Employer type NHS Site 1 Mill Close Town Aylsham Salary £31,049 - £37,796 per annum Salary period Yearly Closing 15/02/2026 23:59

Urgent Community Response Nurse

Band 5

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to a certificate of sponsorship and therefore your application will be withdrawn.

With effect from the 1 st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.

Job overview

You will support staff working at a band 3 and 4 level, along with students and apprentices.

Main duties of the job

• To work within the Urgent Community Response Team to prevent unnecessaryadmission to hospital.
• To assess and prescribe care pathways for patients in a crisis situation withlong term conditions, the frail & elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence wherepossible, with support from Senior colleagues within the wider Urgent Community Response Team.
• To act as the patients advocate, facilitating choice and patient empowerment.
• To provide evidence based clinical/therapeutic interventions based on “bestpractice”.
• To work within the Urgent Community Response Team to support earlydischarge from hospital.
• To work with all health care professionals, and statutory/non statutory agenciesto provide a seamless, integrated service to our service users.
• To triage referrals on a rotational basis for the Urgent Community Response Team.

Working for our organisation

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect these skills.

Detailed job description and main responsibilities

• To work within the Urgent Community Response Team to prevent unnecessaryadmission to hospital.
• To assess and prescribe care pathways for patients in a crisis situation withlong term conditions, the frail & elderly, palliative and end of life care andrehabilitation needs, to achieve quality of life and independence where possible, with support from Senior colleagues within the wider UrgentCommunity Response Team.
• To act as the patients advocate, facilitating choice and patient empowerment.
• To provide evidence based clinical/therapeutic interventions based on “bestpractice”.
• To work within the Urgent Community Response Team to support earlydischarge from hospital.
• To work with all health care professionals, and statutory/non statutory agenciesto provide a seamless, integrated service to our service users.
• To triage referrals on a rotational basis for the Urgent Community ResponseTeam.

Clinical

1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.
2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.
3. Be aware of Assistive Technology and utilise where required.
4. Assess patients’ holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis andtreatment plan.
5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanations requireadjustments in order to gain understanding, consent and concordance.
6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.
7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met and careco‑ordinated appropriately.
8. Be required to undertake risk assessments and act upon them appropriately.
9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.
10. Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis.
11. Demonstrate dexterity and co‑ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
12. Order equipment and supplies via the electronic ordering systems used withinthe team.
13. Ensure informed consent is obtained prior to initiating interventions.
14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person specification

Qualifications

• Diploma or 1st Level Degree
• RN Qualification
• Current NMC Registration
• Evidence of Continuing Professional Development
• Assessor/mentorship Preparation; ENB 998 or Equivalent

Experience

• Evidence of working within the community or acute setting
• Attendance at in‑house training and short courses

Skills, Abilities and Knowledge

• Highly motivated
• Able to provide high standards of care
• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Ability to manage stressful situations
• Concentrate when undertaking patient care and inputting data/patient records
• Team player
• Work flexibly to accommodate patient/service needs

Personal Attributes

• Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of young people/vulnerable adults

Personal and People Development

• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments
• Manoeuvre limbs of around 5-6kg
• Be reliable

Communication

• Good observational & reporting skills
• Good interpersonal skills

Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

If you need this application in an offline format, please let us know.

Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.

DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.

Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.

Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.

We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Address Room 218, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
Telephone [phone]