Remote Inbound Customer Service Advisor

Foundever; Motherwell; Hybrid; GBP 20,000 - GBP 24,000; Full time

Job summary

A leading healthcare service provider in Motherwell is looking for an inbound customer service advisor. In this full-time position, you will handle inbound and outbound calls, resolve customer queries effectively, and maintain records in compliance with GDPR. The role offers paid training to candidates passionate about helping people, along with flexible pay and benefits through Wagestream. If you are eager to enhance your customer service skills, apply now to join this dynamic team.

Benefits

Paid Training

On-site parking

Wagestream access

Qualifications

• Ability to manage inbound and outbound calls efficiently.
• Attention to detail in recording and updating client information.
• Understanding of GDPR and handling customer information.

Responsibilities

• Handle inbound/outbound calls promptly.
• Resolve challenging calls using appropriate methods.
• Keep knowledge updated through training.

Skills

Computer literacy

Passion for helping people

Flexibility

Job description

A leading healthcare service provider in Motherwell is looking for an inbound customer service advisor. In this full-time position, you will handle inbound and outbound calls, resolve customer queries effectively, and maintain records in compliance with GDPR. The role offers paid training to candidates passionate about helping people, along with flexible pay and benefits through Wagestream. If you are eager to enhance your customer service skills, apply now to join this dynamic team.