Senior Service Designer — Government Tech (DV/SC)

Comxps Ltd; Greater London; On-site; GBP 45,000 - GBP 60,000; Full time

Job summary

A government consultancy in Greater London is seeking an experienced Service Designer. Ideal candidates will have a proven track record in service design, especially within the public sector. The role requires strong understanding of ITIL 4, Agile methodologies, and the ability to mentor others. Responsibilities include shaping service design focusing on user experience while ensuring compliance with legislative requirements. The position offers a contract length of 6 months.

Qualifications

• Proven track record in Service Design, ideally within government or public sector.
• Strong understanding of ITIL 4, Agile methodologies, and service transition principles.
• Ability to mentor and guide colleagues.
• Experience working in secure environments.
• High-level written and verbal communication skills.

Responsibilities

• Shape service design with a strong focus on user experience.
• Ensure compliance with user experience and legislative requirements.
• Translate high-level requirements into actionable service design principles.

Skills

Service Design

ITIL 4

Agile methodologies

Mentoring

Strong communication skills

Job description

A government consultancy in Greater London is seeking an experienced Service Designer. Ideal candidates will have a proven track record in service design, especially within the public sector. The role requires strong understanding of ITIL 4, Agile methodologies, and the ability to mentor others. Responsibilities include shaping service design focusing on user experience while ensuring compliance with legislative requirements. The position offers a contract length of 6 months.