Airport Dispatcher & Customer Helper – Ground Ops

Jet2careers; City of Edinburgh; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading airline company is seeking a Customer Helper-Dispatcher at Edinburgh Airport. This role involves facilitating aircraft turnaround, assisting customers during check-in, and ensuring safety protocols. Applicants should have experience in Ground Operations and possess a full UK Driving Licence. Key benefits include competitive pay, free parking, and colleague discounts. Flexibility is required as shifts cover 24/7 operations.

Benefits

Hourly rate of £16.17 plus unsociable hours allowance

Free Car Parking

Colleague discounts on holidays

Paid training course

Annual pay review

Qualifications

• Previous experience within a Ground Operations/Airside environment.
• Understanding of the aircraft turnaround process.
• Full UK Driving Licence and ability to pass a Medical at the airport.

Responsibilities

• Facilitate aircraft turnaround, coordinating with multiple teams.
• Perform pre-flight checks and prepare loading documentation.
• Welcome customers at check-in and assist them efficiently.
• Operate in a safe manner and maintain a safe working environment.

Skills

Strong teamwork skills

Organisational skills

Positive and conscientious approach

Job description

A leading airline company is seeking a Customer Helper-Dispatcher at Edinburgh Airport. This role involves facilitating aircraft turnaround, assisting customers during check-in, and ensuring safety protocols. Applicants should have experience in Ground Operations and possess a full UK Driving Licence. Key benefits include competitive pay, free parking, and colleague discounts. Flexibility is required as shifts cover 24/7 operations.