Airport Customer Service Agent — Baggage & Guest Support (FT)

Unifi Aviation, LLC; Rochester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading aviation services company in the UK is seeking a full-time Airport Customer Service Agent. In this customer-facing role, you will assist passengers with baggage pick-up and resolve issues related to lost, damaged, or delayed items. Ideal candidates must hold a high school diploma or GED, be local residents, and have a valid driver's license. The position offers competitive compensation and opportunities for career advancement within a fast-growing business.

Benefits

Competitive salary

Full benefit plan

Career advancement opportunities

Qualifications

• Must be a local (in-state) resident.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.

Responsibilities

• Assist passengers with their baggage pick-up.
• Resolve issues with delayed, lost, or damaged items.
• Utilize software to track and catalog luggage.

Skills

Customer service skills

Ability to lift heavy items

Problem-solving skills

Education

High School diploma or GED

Job description

A leading aviation services company in the UK is seeking a full-time Airport Customer Service Agent. In this customer-facing role, you will assist passengers with baggage pick-up and resolve issues related to lost, damaged, or delayed items. Ideal candidates must hold a high school diploma or GED, be local residents, and have a valid driver's license. The position offers competitive compensation and opportunities for career advancement within a fast-growing business.