Investment Operations Lead

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Sheffield; Hybrid; GBP 65,000 - GBP 78,000; Full time

Job summary

A UK government-owned economic development bank in Sheffield is seeking an Investment Operations Lead. This role involves managing performance delivery for the Product Operations team and ensuring service levels within the Investment division. Candidates should have substantial experience leading cross-functional teams in financial services and knowledge of investment products. The position offers hybrid working with flexible hours, competitive salary, and diverse benefits including annual leave and health plans.

Benefits

30 days annual leave plus bank holidays

Cycle to work scheme

Healthcare cash plan

Group income protection and life assurance

Qualifications

• Experience leading cross-functional teams in financial services.
• Knowledge of investment products (direct/indirect equity, debt, funds, lending).
• Experience in portfolio reporting, treasury management, NAV calculation, reconciliation.

Responsibilities

• Ensure delivery of service levels to the Investment division and manage associated risks.
• Lead cross-functional collaboration across COO and with the Investment Business.
• Develop and implement strategies, operating models and workforce planning for Product Operations.

Skills

Leading cross-functional teams

Knowledge of investment products

Portfolio reporting

Treasury management

Strong stakeholder management

Job description

Overview

Investment Operations Lead role in Sheffield with hybrid working option

Annual salary range of £65,000 - £77,500

Full-time, 37.5 hours per week with flexible working hours

Role and Location

Location: Sheffield / Hybrid Working (expectation to attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week, Monday to Friday, flexible days and/or hours

The Role

As a member of the Chief Operating Office division, you will be responsible for the performance and delivery of the Product Operations team. You will bring experience, knowledge, and vision for evolving the team including its strategy, operating model, product and service offerings, and workforce.

You will manage the Operational team (approximately 17 FTE) focused on delivering service levels to the Bank’s Investment division, ensuring key processes are delivered and risks are managed. You will develop solutions while maintaining delivery, and you will evolve the team to meet the Bank’s ongoing needs. You will drive stakeholder relationships with internal colleagues and work with peers across COO to deliver on this, building core relationships with the Investment Business as the primary service provider to this team.

The portfolio focuses on direct and indirect equity, debt, fund of funds and lending products. Key processes include portfolio reporting, drawdowns and distributions, reconciliation, treasury management, NAV calculation and reconciliation, fee checking and portfolio reporting. You will drive the integration of new activities into the Product Operations team to centralise operational roles from within product teams and help define and implement changes to the target operating model for the Bank’s Corporate Services.

The Product Operations Team provides operational processing support as well as preparing key financial reconciliations for financial management and reporting. The function combines product and operational knowledge to support the delivery of key projects. You will focus on efficiency, standardisation and continuous improvement of core processes.

This capability has strong alignment with Investments, Finance, Risk, Data and Change & Innovation functions. The role will also support the management of critical operational and risk management within the Bank.

With broad experience in financial services, you will demonstrate substantial experience in leading cross-functional teams and working in multidisciplinary environments, operating and influencing effectively across the organisation and within complex contexts. Experience in leading and building high-performing operations teams is essential, as is experience of Investment, Fund, Venture Capital and/or Banking Products. Regulatory experience is preferred.

Responsibilities

• Ensure delivery of service levels to the Investment division and manage associated risks
• Lead cross-functional collaboration across COO and with the Investment Business
• Develop and implement strategies, operating models and workforce planning for Product Operations
• Drive continuous improvement, standardisation and efficiency of core processes
• Integrate new activities into the Product Operations team and centralise operational roles

Qualifications and Skills

• Experience leading cross-functional teams in financial services
• Knowledge of investment products (direct/indirect equity, debt, funds, lending)
• Experience in portfolio reporting, treasury management, NAV calculation, reconciliation, and related processes
• Regulatory awareness and risk management experience
• Strong stakeholder management and ability to influence across a large organisation

Benefits

• 30 days annual leave plus bank holidays; option to buy/sell up to 5 days
• Cycle to work scheme, healthcare cash plan, group income protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits including discounts on retail and dining, health and wellbeing, travel, technology, and more

About British Business Bank

The British Business Bank is a government-owned economic development bank supporting sustainable growth and prosperity in the United Kingdom. It collaborates with over 200 delivery partners to implement its programs effectively.

With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals.

We embrace hybrid working and typically expect colleagues to spend about 2 days per week in the office. The successful candidate should be able to commute to our office unless otherwise specified.

We encourage applications from diverse backgrounds and experiences. As a Disability Confident employer, we commit to an inclusive, equitable and accessible recruitment process with reasonable adjustments where feasible.

If this job opportunity is not suitable, please check out other LGBT-friendly jobs across the UK.