Customer Service Assistant

Blue Diamond; Cardiff; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading garden centre group in Cardiff is seeking a temporary Customer Service Assistant to support operations during a peak trading period. The role involves providing excellent customer service, assisting customers with purchases, and maintaining a clean and safe shop floor. Candidates should be reliable, physical work-ready, and team-oriented, available to work Sundays and Mondays as part of a 10-week contract. Competitive pay and a supportive environment await the right candidate.

Benefits

Competitive pay

Supportive team environment

Experience with leading garden centre group

Qualifications

• Available to work Sundays and Mondays.
• Must be reliable and able to commit to a 10-week temporary contract.
• Physical capability for manual handling.

Responsibilities

• Providing friendly and helpful customer service.
• Assisting customers with purchases including lifting and handling items.
• Replenishing stock and maintaining clean environments.
• Supporting deliveries and moving stock.
• Operating tills and handling transactions.

Skills

Customer-focused

Comfortable with physical work

Reliable

Team player

Job description

Overview

Customer Service Assistant (Temporary – 10 Weeks) – Cardiff Garden Centre

We are recruiting for a Temporary Customer Service Assistant (10-week contract) to join our team at Cardiff Garden Centre, part of the Blue Diamond Group. This is a hands-on, customer-facing role with varied duties across the centre and will involve regular manual handling. We’re looking for someone reliable, practical, and happy to support the team during this busy period.

Position: Customer Service Assistant (Temporary – 10 Weeks)
Location: Cardiff Garden Centre, part of the Blue Diamond Group
Hours: 14 hours per week – 6 hours on Sunday and 8 hours on Monday

The Role

This is a varied role supporting the day-to-day operation of the garden centre during a peak trading period.

• Key responsibilities will include:
• Providing friendly and helpful customer service
• Assisting customers with purchases, including lifting and carrying items
• Replenishing stock and maintaining clean, tidy, and safe shop floors
• Supporting deliveries and moving stock (manual handling required)
• Operating tills and handling transactions accurately
• Supporting colleagues across departments as needed

About You

We’re looking for someone who is:

• Customer-focused with a positive, can-do attitude
• Comfortable with physical work and regular manual handling
• Reliable and able to commit to a 10-week temporary contract
• Available to work Sundays and Mondays
• A strong team player

What We Offer

• Competitive pay
• A supportive team environment
• Experience with the UK’s leading garden centre group
• Please visit bluediamond.gg to find out more about us.

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