Garden Furniture Sales Assistant

Squire's Garden Centres; Twickenham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A family-owned group of garden centres is seeking a Seasonal Sales Assistant in Twickenham. Your main task will be to provide professional support to customers, ensuring a friendly shopping experience. Responsibilities include greeting customers, handling queries, and maintaining merchandising standards. The ideal candidate should have a good friendly manner and strong interpersonal skills. Enjoy generous employee benefits such as discounts, holiday increases, and a pension scheme. Join us to thrive in a customer-focused environment.

Benefits

50% Employee Discount in Restaurants

20% Employee Discount in Garden Centre

5.6 weeks Holiday on joining

Defined Contribution Pension Plan

Non-contractual Christmas Bonus

Learning & Development opportunities

Cycle2work scheme

Access to Employee Assistance Programme

Responsibilities

• Provide an enjoyable shopping experience for everyone.
• Ensure all customers are greeted and offered assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs and take appropriate action.
• Maintain excellent standards of merchandising and housekeeping.

Skills

Good friendly manner

Good interpersonal skills

Willing to learn

Job description

Seasonal - Garden Furniture - Sales Assistant

Location: Sixth Cross Road, Twickenham, TW2 5PA

Job Reference: #12205

Seasonal: 22 February 2026 until 11 July 2026

Rota: Every Monday, Wednesday and Saturday 09:00-18:00, Sunday 09:00-17:00

Overview

Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.

Responsibilities

• Provide an enjoyable shopping experience for everyone by:
• Ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines
• This job role includes frequent heavy lifting

Requirements

• Good friendly manner
• Good interpersonal skills
• Willing to learn

Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment.

Rewards & Benefits

• Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
• Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
• Bonus – Non-contractual bonus at Christmas, based on company profit (first year dependent on start date).
• Pension – Defined Contribution Pension Plan; company contributions applicable if you meet government criteria.
• Attendance – After one year of service and 100% attendance, one day of holiday (pro-rata) added as a thank you.
• Made A Difference Scheme (MAD) – Monthly winner; winners select a gift.
• Learning & Development – Opportunities to develop skills and confidence.
• Birthday – After 6 months service, if birthday falls on contracted work day, leave early; after 2 years service, £25 gift voucher (pro rata).
• Cycle2work scheme – After 1 year, 25% to 39% saving on new cycling equipment, costs deducted from pay over 12 or 19 months.
• Child's first day at school – After 1 year’s service, come in late and go home early on first day of school life.
• RHS Membership or a Tree/Shrub – After 1 year, choose one tree/shrub up to £50 value or £50 towards RHS membership.
• Employee Assistance Programme (EAP) – After 2 years, access wellbeing resources.
• Retirement – After 15 years, contracted hours reduced by a fifth with pay unchanged for final 3 months.
• Free Parking – Designated parking areas on site.