Insurance Customer Service Specialist

PIB Group; Croydon; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading insurance group in Croydon is seeking a Customer Service Representative to deliver exceptional service to a variety of clients. You will handle customer inquiries through various contact methods, ensuring a clear and professional communication. The ideal candidate will have a passion for customer service, be computer literate, and possess strong rapport-building skills. This role offers a competitive salary within a supportive team environment, focused on professional development and career growth.

Benefits

Collaborative working environment

Competitive salary and benefits package

Professional development opportunities

Qualifications

• Passion for customer service.
• Demonstrate use of MS Office.
• Ability to build relationships with customers.

Responsibilities

• Communicate with customers via phone, email, and Live Chat.
• Provide product information to customers.
• Deliver against Key Performance Indicators.

Skills

Customer service passion

Computer literate (MS Office)

Rapport building skills

Positive can-do attitude

Job description

A leading insurance group in Croydon is seeking a Customer Service Representative to deliver exceptional service to a variety of clients. You will handle customer inquiries through various contact methods, ensuring a clear and professional communication. The ideal candidate will have a passion for customer service, be computer literate, and possess strong rapport-building skills. This role offers a competitive salary within a supportive team environment, focused on professional development and career growth.