Insurance Customer Service & Sales Advisor

NFU Mutual Group; South Molton; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading insurance mutual is seeking a Customer Service Advisor in South Molton. The successful candidate will excel in providing exceptional customer service, handling enquiries, and maximizing sales opportunities. This role offers full training in a supportive environment and potential for career development within the company. Benefits include 25 days holiday, pension contributions, and health benefit schemes. Candidates must possess strong communication and sales skills, and be highly organized.

Benefits

25 days holiday plus 5 additional options

4% pension contribution

Death in service benefit

Health benefit scheme

Uniform provided

Qualifications

• Ability to communicate effectively, both written and verbal.
• Good IT skills, particularly in Outlook, Word, and Excel.
• Demonstrated problem-solving skills.
• Sales and customer service skills required.
• Highly organized with the ability to work to deadlines.

Responsibilities

• Provide exceptional customer service.
• Handle enquiries and provide insurance quotations.
• Maximize sales opportunities.
• Assist with renewal retention.
• Contribute to the smooth running of the office.

Skills

Effective communication

Good IT Skills

Problem-solving skills

Sales skills

Organizational skills

Tools

Outlook

Word

Excel

Job description

A leading insurance mutual is seeking a Customer Service Advisor in South Molton. The successful candidate will excel in providing exceptional customer service, handling enquiries, and maximizing sales opportunities. This role offers full training in a supportive environment and potential for career development within the company. Benefits include 25 days holiday, pension contributions, and health benefit schemes. Candidates must possess strong communication and sales skills, and be highly organized.