Insurance Customer Service Advisor — Training & Growth

The Ardonagh Group; Norwich; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading independent insurance broker in the UK is seeking a Customer Service Advisor. This position welcomes candidates with no prior experience as comprehensive training will be provided. Responsibilities include delivering customer service over the phone, processing business activities with precision, and achieving team targets in a supportive environment. Employee benefits include 26 days of holiday, career progression opportunities, and 24-hour support for wellbeing. Join a team that values your contributions and fosters a fun workplace culture.

Benefits

Holiday entitlement of 26 days plus bank holidays

Opportunity to progress your career

Gain CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

One paid volunteering day

The Spotlight Awards

Qualifications

• No prior experience necessary; full training provided.
• Enjoy working in a fast-paced team environment.

Responsibilities

• Provide great customer service over the phone.
• Process correspondence, renewals, and quotations with high accuracy.
• Meet commercial and team targets while maximizing business opportunities.

Skills

Attention to detail

Ability to learn quickly

Positive attitude

Job description

A leading independent insurance broker in the UK is seeking a Customer Service Advisor. This position welcomes candidates with no prior experience as comprehensive training will be provided. Responsibilities include delivering customer service over the phone, processing business activities with precision, and achieving team targets in a supportive environment. Employee benefits include 26 days of holiday, career progression opportunities, and 24-hour support for wellbeing. Join a team that values your contributions and fosters a fun workplace culture.