Front-of-House Duty Manager - Guest Experience Leader

4C Group; Greater London; On-site; GBP 30,000 - GBP 34,000; Full time

Job summary

A leading international hotel operator is seeking an enthusiastic Duty Manager for Canopy by Hilton London City. The role involves managing daily hotel operations, leading the team, and ensuring high guest satisfaction. Ideal candidates will have a minimum of 2 years' experience in a front-of-house role, particularly with Hilton Hotels, along with strong leadership and communication skills. The position offers numerous benefits including employee discounts and continuous development opportunities.

Benefits

Employee discounts at Hilton and 4C Group Hotels

Free medical healthcare plans

Continuous learning opportunities

Workplace pension scheme

Qualifications

• Qualified Duty Manager.
• Experience in hospitality, particularly with Hilton.

Responsibilities

• Support all departments during shifts.
• Manage daily hotel operations.

Skills

Relationship building

Leadership

Communication

Problem-solving

Planning

Education

Experience in Hilton Hotels

2+ years in a front of house role

Tools

OnQ (PMS)

Job description

A leading international hotel operator is seeking an enthusiastic Duty Manager for Canopy by Hilton London City. The role involves managing daily hotel operations, leading the team, and ensuring high guest satisfaction. Ideal candidates will have a minimum of 2 years' experience in a front-of-house role, particularly with Hilton Hotels, along with strong leadership and communication skills. The position offers numerous benefits including employee discounts and continuous development opportunities.