Resident Services Coordinator – Lettings & Compliance

Wearehomesforstudents; Liverpool; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading student accommodation provider in Liverpool seeks a Resident Service Assistant to support the lettings and property management team. The role focuses on rent collection, compliance documentation, and providing excellent resident service. Candidates should have strong communication skills, IT proficiency, and attention to detail. Experience in property administration is desirable. Join a supportive team and contribute to shaping the future of student living in a dynamic environment.

Qualifications

• Strong written and verbal communication skills in English.
• Ability to prioritise tasks and manage deadlines.
• Experience in property administration is desirable.

Responsibilities

• Support the team with rent collection and debt management.
• Upload and maintain compliance documents.
• Maintain accurate records in the system.
• Liaise with the wider team to resolve resident complaints.
• Provide ad hoc administrative support as required.

Skills

Fluent English communication

Organisation and time management

IT proficiency

Compliance awareness

Interpersonal skills

Tools

Microsoft Office

Job description

A leading student accommodation provider in Liverpool seeks a Resident Service Assistant to support the lettings and property management team. The role focuses on rent collection, compliance documentation, and providing excellent resident service. Candidates should have strong communication skills, IT proficiency, and attention to detail. Experience in property administration is desirable. Join a supportive team and contribute to shaping the future of student living in a dynamic environment.