Night Auditor — Overnight Guest Experience Lead

Cairn Group; Beaconsfield; On-site; GBP 22,000 - GBP 25,000; Full time

Job summary

A leading UK hospitality company is seeking a Night Auditor to enhance guest experience and ensure smooth overnight operations. The role involves handling transactions, providing local insights, and maintaining security. Successful candidates will possess strong communication and interpersonal skills, be adaptable, and demonstrate a keen eye for detail. This is your opportunity to contribute to creating memorable experiences for guests while growing within a supportive work environment.

Benefits

Service Excellence Bonus

Get Paid in Real-Time with Wagestream

Discounted stays at venues

50% off food and drinks

Spa Discounts

Retail, Cinema & Fun Discounts

Apprenticeships and leadership programs

Superstar Awards

Long-Service Awards

Recommend a Friend bonus

24/7 confidential support

Pension Scheme

Year-Round Incentives

Bereavement Leave

Qualifications

• Strong communication skills through various means.
• Customer relations skills for seamless experiences.
• An empathetic and professional approach at all times.

Responsibilities

• Handle transactions and offer local insights.
• Create a warm atmosphere for guests.
• Verify guest accounts and balance charges.

Skills

Strong communication skills

Excellent interpersonal skills

Empathetic and professional approach

Flexible and adaptable

High attention to detail

Outgoing personality

Excellent command of the English language

Job description

A leading UK hospitality company is seeking a Night Auditor to enhance guest experience and ensure smooth overnight operations. The role involves handling transactions, providing local insights, and maintaining security. Successful candidates will possess strong communication and interpersonal skills, be adaptable, and demonstrate a keen eye for detail. This is your opportunity to contribute to creating memorable experiences for guests while growing within a supportive work environment.