Boutique Night Receptionist: Guest Service & Night Audit

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A boutique corporate hotel in Greater London is looking for a Night Receptionist to deliver exceptional service to guests. You will be responsible for greeting guests, managing night audits, and ensuring smooth operations throughout the night. Ideal candidates will possess strong communication skills and have experience in high-end customer service. This full-time role offers competitive salary, excellent holiday allowance, pension contributions, and comprehensive training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to a discounts and benefits platform

Training and development opportunities

Qualifications

• Experience working within a high-end customer service role.
• Ability to communicate effectively both verbally and in writing.
• Organised and forward-thinking with adaptability.

Responsibilities

• Greet customers upon arrival and provide a smooth check-in.
• Take care of guest needs and solve any issues during their stay.
• Perform night audits and hand over to the day team.

Skills

Customer focused

Effective verbal and written communication

Rapport building

Organised

Adaptability

Job description

A boutique corporate hotel in Greater London is looking for a Night Receptionist to deliver exceptional service to guests. You will be responsible for greeting guests, managing night audits, and ensuring smooth operations throughout the night. Ideal candidates will possess strong communication skills and have experience in high-end customer service. This full-time role offers competitive salary, excellent holiday allowance, pension contributions, and comprehensive training opportunities.